Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

After effects outlines and masks get stuck and preview freezes

New Here ,
May 20, 2021 May 20, 2021

Copy link to clipboard


After effects issue.pngAfter effects issue 2.pngI am getting a very big problem in my After Effects cc 2018. After working on a project,after 30 to 40 seconds, my project gets stuck and the mask outlines stick to the screen and the same thing happens with motion tracking markers and other outlines whenever I zoom out....

It worked fine last month but then I started facing this issue.....

I tried reinstalling Windows 10 but I am still facing this issue.


My PC Specs :

Processor Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz 2.90 GHz
Installed RAM 8.00 GB (7.82 GB usable)
System type 64-bit

GPU - Intlel(R) UHD Graphics 630

Microsoft DirectX 12

Open CL(TM) Runtime Version 3.0

Crash, Error or problem, Freeze or hang, Preview, User interface or workspaces







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation