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Hi , my after effects is not working. when i play my video that i imported it shows a black screen but when i pause it , it does show the video but it disappears when i play it
i have after effects 2020
Try the basics first, try update GPU drivers.
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Try the basics first, try update GPU drivers.
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Thankyou , I already fixed it.
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You're welcome!
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Please I'm having the same problem....how did you fix it? Are you on Mac?
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Hi lisa5CD9,
Thanks for reaching out.
Did you try the expert's solution? Did it help? If not, please share the following details:
Let us know, we're here to help.
Thanks,
Nishu
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Thankyou , I already fixed it.
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please can you tell me how you fixed it?
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hi i have ryzen 3 3200g and 8gb ram i started project in after effects when i open a project preview windows not working and its not showing black screen but showing creating composition windows and for small problems software getting not responding also when i close software its not closing full its remained in running tasks i have to close it fully from task manager