Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


after effects Preview not showing

Community Beginner ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

My after effects video isn't showing and there's no eyeball icon please help

Views

88

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Let me move this to the After Effects forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

After effects didn't recognize the video, check if it's not corrupted, or maybe the codec is not supported. If you can, try to convert that movie into prores using a video conversion software and reimport it again into AE

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Hi Felix5F8B,

 

Sorry for your issue. Did you try ali_jaber's suggestion? Did it help? If not, please share the following details:

  • Is it happening with a particular file or any file that you import?
  • What if you create a Solid layer? Do you see the preview?
  • What are your system specifications (CPU, GPU, RAM)?

We're here to help, just need more info.

 

Thanks,

Nishu

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

LATEST

it only happens with 4k res (mp4) files for some reason

i havent checked i can check

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines