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KIM27965356738v
Participant
February 8, 2025
Question

After Effects Preview Screen is Completely Black

  • February 8, 2025
  • 1 reply
  • 260 views

I’m having an issue with the preview in After Effects. The screen is completely black, and I can’t see anything. Does anyone know how to fix this?

1 reply

E
Esteban V�zquez_Steve8332
Participant
February 9, 2025

I have the same problem

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
February 11, 2025

Thanks for sharing the screen recording. Please try the following steps: 
• Close After Effects
• Go to the Device Manager (Run >> devmgmt.msc)
• Select Display Adapter, Right click on the "Intel UHD graphic card".
• Select "Update Driver"
• Select "Browse my Computer"
• Select "Let me Pick from a list of available drivers on my Computer".
• Select "Microsoft Display Adapter".
•  Launch After Effects.

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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