After Effects problem causing my computer to freeze

New Here ,
Jun 20, 2022 Jun 20, 2022

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I am learning the tutorials of the After Effects. I try to preview the composition but the RAM and the frames getting higher. And I mimzise the window to hear what it's talking, but when I re-open the window, it is freezing and saying the window is not responding. If you need me to capture the screenshot, this is why 👇🏻

KittenStrike_0-1655721972640.png

So, I waited in hours but the window is getting the f*ck out of me.

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Crash , Error or problem , Freeze or hang , Preview

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Adobe Employee ,
Jun 20, 2022 Jun 20, 2022

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Hi Kitten Strike,

 

Sorry to hear about your issue.

Would you mind sharing your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects you're using? Are there any third-party plug-ins installed on your computer? Also, does it happen with all the projects?

Let us know, we're here to help.

 

Thanks,

Nishu

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