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After Effects project not responding

Community Beginner ,
Jan 03, 2021 Jan 03, 2021

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Hi, I have an issue with after effects 17.5.1, that whenever I start a new project it works fine at first only, then when I close the project and then reopen it later, it doesnot work, and freezes then tells me that After Effects is not responding!.. I mean that the projects works with me only once till I close the program, so I cannot start new projects. Appreciate your help, and I am attaching an image for my laptop software properties, thanks.

 

info.png

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Crash , Error or problem , Freeze or hang , Performance

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Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

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Hi nourant20993800,

 

Thanks for reaching out.

Looks like your computer is not meeting the minimum system requirements for After Effects which could cause such performance issue. Click here to check out the After Effects system requirements.

Let us know if there are any other questions.

 

Thanks,

Nishu

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