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Hi, I have an issue with after effects 17.5.1, that whenever I start a new project it works fine at first only, then when I close the project and then reopen it later, it doesnot work, and freezes then tells me that After Effects is not responding!.. I mean that the projects works with me only once till I close the program, so I cannot start new projects. Appreciate your help, and I am attaching an image for my laptop software properties, thanks.
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Hi nourant20993800,
Thanks for reaching out.
Looks like your computer is not meeting the minimum system requirements for After Effects which could cause such performance issue. Click here to check out the After Effects system requirements.
Let us know if there are any other questions.
Thanks,
Nishu