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team5C2D
Participant
January 2, 2024
Question

After effects properties panel color picker problem

  • January 2, 2024
  • 2 replies
  • 691 views

how can i fix this? In the properties panel that comes with the new version of After Effects, I cannot select the color tool and select the color, and after selecting the color, the color selection tool does not exit.

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    2 replies

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    January 2, 2024

    Doesn't seem to be an issue at my end. What's the exact version of After Effects you're using? Can you try running After Effects in Safe Mode with the third-party plug-ins disabled? Here'r how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327

    Let us know if that helps.

     

    Thanks,

    Nishu

    R
    Community Expert
    Rick GerardCommunity Expert
    Community Expert
    January 3, 2024

    I watched your screen recording several times. It looks like the text layer changes color as you drag the eyedropper over the different colors, and then the text layer changes color when you click on the color. The Color Picker is supposed to disappear when you click. It kind of looks like you are clicking, and the color picker stays active. That is different from the description in your original post. If you click and the color picker stays active, then try restarting After Effects or resetting preferences. If that doesn't help, check your Mouse driver and setup. If that still does not help, check the Creative Cloud for an update or roll back your version of AE by one build.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 2, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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