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defaultt1manocl0c5k
Participant
July 7, 2022
Question

After Effects stopping preview after several frames

  • July 7, 2022
  • 1 reply
  • 417 views

I've been trying to preview in After Effects and it's stopping after 4 frames.  I've seen this most problem most commonly diagnosed as a RAM issue when I search it online but I have plenty of RAM available and I've tried closing all other applications and am still getting the same result.

So far I've tried:

  • Moving the disk cache

  • Purging the disk cache

  • Changing resolution settings on preview

  • Toggling on/off cache before playback

  • Deleting and re-installing the application

And nothing has resolved it. Can anyone help?

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 7, 2022

Hi defaultt1manocl0c5k,

 

Welcome to the community.

Are you using the 22.5 version? Please share your system specifications (CPU, GPU, RAM, OS version). Also, how much RAM you have reserved in the After Effect Preferences > Memory & Performance. You can try decreasing the RAM reserved for the other apps.

Looking forward to your response.

 

Thanks,

Nishu

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defaultt1manocl0c5kAuthor
Participant
July 7, 2022

Yes, I am using Version 22.5.0 (Build 53).  My system is a 2020 Mac Mini running on an Apple M1 Chip with 16gb of RAM, currently operating on MacOS Big Sur version 11.2.3.  I have 3 GB of RAM reserved for other applications which should be more than enough RAM.  This error is happening no matter what I'm trying to preview, be it an animation, or literally a simple still frame.

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