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Hi,
Can anyone please help me with an issue I'm having with an AE video that I loaded to TikTok? I made the video to TT Spec. 1080 x 1920 (i.e Portrait orientation) and less than the 500MB. When it plays on a phone the image is small on the screen. I've written to TT but no helpful response...just keeps asking me to send the link, which I have several times.
I did use 25fps and found out later that 60fps is better but can't imagine that would be the problem.
I used media encoder to render. H264 - High Quality HD - MP4
I've added photos of my settings
Thank you
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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Thank you!. Yes, I did have trouble find the right place to ask 🙂
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I like using Media Encoder because of the nice listing on output preset options. You may want to give it a try.
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Thank you for the reply. I do use media encoder, will now check out the presets. 🙂
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That preset scales the vertical clip to fit 1920 x 1080. Use "Match Source - High Bitrate" or "Match Source - Adaptive High Bitrate".
Another option is to add the Comp to the Render Queue and use Best Settings / H264 - Match Render Settings - 15 Mbps.
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Thank you so much. It was driving me mad! Couldn't work out what options I had missed.
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The preset that include a size in there name are going to resize your comp to fit.
If you look for a preset that says "match Source" that will work better.
Good luck.
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Thank you. I obviously misssed that option!. Will give it a try.