After Effects v24.6.2 Crashes While importing video file
I installed after effects v24.6.2 yesterday. I imported a video file, while I click import it started lagging and got crashed. Before that I used 23 version it woked completely perfect. So its not my system problem. Windows and GPU drivers are up to date. Not only that video, I downloaded another video from envato elements and imported it. I got the same problem. I opened my previous version's workfiles, it worked good but slight lag. When I supposed to import the file, the same crash happened.
I changed my preference,
RAM total-32GB. For after effects 26GB.
Cache file memory expaned to 100GB
cleared all cache files and also temp files in my PC.
I changed preview to faster in both and adaptive resolution to interactivity.
Turned on and off GPU accelerated settings.
Reinstalled many times.
Used beta version same crash happened.
Actually I installed premiere pro now. While I imported the video, the same thing happened. I think my PC had the problem.
What can I do with the PC. What are the requirements? like any drivers or any updates or media encoder etc.,
Somebody help me on this. Thanks
