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A
Adam5EE0
Participant
October 20, 2021
Question

After Effects video won’t play

  • October 20, 2021
  • 3 replies
  • 6404 views

Hello! I have been using Adobe for about a year now and these recently started happening.

When I press play to view my After Effects clip, it only plays a few seconds and then loops back to the beginning.

This has been happening with every After Effects videos any help is appreciated thank you!

The video linked shows what's happening.

This topic has been closed for replies.

3 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
October 20, 2021

Hi Adam,

 

Thanks for reaching out.

If expert's suggestion doesn't help, try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know how it goes.


Thanks,

Nishu

    Andrew Yoole
    Andrew Yoole
    Inspiring
    October 20, 2021

    I agree with Rob.  Purge all caches and restart your machine.

      R
      Community Expert
      RobShultzCommunity Expert
      Community Expert
      October 20, 2021

      Please check your preview area and make sure that it is set for "Work Area"  under range.

      I would also clean my disk cache by going to  on Windows Edit/Preferences/Media and Disk Cache or on Mac After Effects/Preferences/Media and disk cache the deleting an cleaning your disk caches with the available tools.

       

        A
        Adam5EE0Author
        Participant
        October 23, 2021

        Thank you for your help but that didnt work but, I was messing around with it and relized something in my preveiw section was off and that fixed it!

          D
          Damarys5D90
          Participant
          July 12, 2022

          Hi Adam, I have the same problem that you describe, could you tell me how you figure out?

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