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Hi,
I have exhausted all previously mentioned solutions posted to the internet. Please do not redirect me to the 2020 threads--I've tried them all.
The problem: I am getting the message "Can't write to font cache directory" when I try to open After Effects. I believe I need to remove a bad font, but don't know how or where to do this.
I've tried uninstalling/re-installing. I cannot "run as administrator" since I am an employee and am not granted these permissions. Please assist. I've tried everything, and my IT department has given up. Please explain in laymens terms -- I'm not a coder, just a frustrated employee.
Thanks,
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This method may work although you can not use Run as administrator command.
1. You find the font cache folder.
2. You right-click it and choose Properties.
3. You move to Sharing tab and set the shared folder on the cache folder.
4. The permission should be everyone read/write.
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Hi default2b2zdd91c80e,
Did you try the expert's suggestion? Did it help? If not, please try changing the permissions as instructed in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html
Let us know how it goes.
Thanks,
Nishu