After Effects Warning: Can't write to font cache directory

New Here ,
Mar 23, 2022 Mar 23, 2022

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Hi, 

 

I have exhausted all previously mentioned solutions posted to the internet. Please do not redirect me to the 2020 threads--I've tried them all. 

 

The problem: I am getting the message "Can't write to font cache directory" when I try to open After Effects. I believe I need to remove a bad font, but don't know how or where to do this. 

 

I've tried uninstalling/re-installing. I cannot "run as administrator" since I am an employee and am not granted these permissions. Please assist. I've tried everything, and my IT department has given up. Please explain in laymens terms -- I'm not a coder, just a frustrated employee. 

 

Thanks, 

 

 

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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This method may work although you can not use Run as administrator command.

 

1. You find the font cache folder.

2. You right-click it and choose Properties.

3. You move to Sharing tab and set the shared folder on the cache folder.

4. The permission should be everyone read/write.

 

 

 

 

 

 

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

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Hi default2b2zdd91c80e,

 

Did you try the expert's suggestion? Did it help? If not, please try changing the permissions as instructed in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know how it goes.

 

Thanks,

Nishu

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