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braunarts
Participant
July 25, 2017
Question

After Effects warning: cannot output to his format because it is not currently installed ( 39 :: 99 )

  • July 25, 2017
  • 8 replies
  • 24332 views

I recently installed the latest AE ( as of 25 July 2017) but when I went to the Render Queue I received this error msg:

"After Effects warning: cannot output to his format because it is not currently installed ( 39 :: 99 )"

Can any one help?

      This topic has been closed for replies.

      8 replies

      jeigrafico
      jeigrafico
      Participant
      April 20, 2021

      The solution is to close Quicktime if you have them open, and put all the files you use in After in a folder, and voila!

        A
        Andrew5D1A
        Participant
        August 14, 2021

        Try making sure that you have a format selected under Output module first.

          E
          EZ_BC
          Participating Frequently
          May 24, 2020

          Does anyone have any update on this?

           

          I also updated to Catalina, and have this problem. There's also a problem with Photoshop. "Save for web" does not work

          R
          rebeca0264
          Participant
          June 25, 2020

          Hi!I have the exact same problem also on a macOS Catalalina.Did you find a solution?

          2
          2064597755F9D
          Participant
          December 14, 2020

          Also having the same exact issues upon upgrading to Catalina. screengrab of error message here:

            Z
            Zeki Levent
            Participating Frequently
            March 24, 2020

            Hi guys, I solved this problem. Enter the C:\Program Files\Adobe\Adobe After Effects 2019\Support Files\(Media Core plug-ins)\Common\ folder for the solution of the problem. Change ExporterAVI.prm to ExporterAVI.old.

            After changing the name, run the program again. Ask to import any .mov or .mp4 file. The problem will be solved. This problem is valid in Media Encoder, Premier Pro. For the Media Encoder C:\Program Files\Adobe\Adobe Media Encoder 2019\Plug-Ins\Common\   Change ExporterAVI.prm to ExporterAVI.old. Programs run smoothly. For the Premier Pro. Enter the C:\Program Files\Adobe\Adobe Premiere Pro 2019\Plug-Ins\Common\   Change ExporterAVI.prm to ExporterAVI.old.   Enjoy.

             

            Sabrusooz
            Sabrusooz
            Participant
            April 5, 2020

            Hi! I didn't find that folder or file to do it. I uso Mac os Catalina. Thanks 

            A
            Anonymous
            April 21, 2020

            Have you found the solution ? I've exactly the same matter : render into AE software or even into Media encoder one ...

             

            sonorosan
            sonorosan
            Participant
            November 17, 2019

            Just to give more information to this thread. The issue seems to be a misscommunication with the quicktime components.
            Indeed, if I open in the rendering options the format I want to render my project, all the video codecs are missing. The only available options are pictures sequence... not for me 😞

            K
            kalleds
            Participant
            November 19, 2019

            I have the exact same problem. All the video codecs missing after the Catalina update. Please let me know if you find any solution. 

            M
            markko-one
            Participant
            January 25, 2020

            I Found the problem to be multiple versions of program installed. both worked fine... until i rendered in 2020.. then later opened 2018 and that error occured. later version cc2020 messed up the settings of 2018. for me that is exactly what happened.. for others maybe different. solution for me was to render in 2020..worked fine. pardon my caps.. first post..

            mateusa29911116
            mateusa29911116
            Participant
            December 13, 2018

            I had this problem two times and i found one solution that worked in both cases.

            (I'm on Mac, but the issues that i had was the same error message...)

            Here we go:

            I finally found the solution by reading this thread all way down: https://forums.adobe.com/thread/1489950

            If you are having the same Quicktime compatibility issue with Adobe After Effects CC that won't let you export to Quicktime formats, do the following:

            1) In After Effects CC, open the Preferences > General pane.

            2) Click the "Reveal Preferences in Finder"-button below. The Adobe preferences folder will open in the Finder

            3) Close After Effects CC (and any other Adobe program you have running)

            4) Remove or delete the entire "Adobe" folder.

            5) Restart After Effects CC and your troubles should be over!

            P
            predragm56382400
            Participant
            November 13, 2019

            Yep, same problem that occured after Catalina update. Here is my problem info:

            Removing the Adobe folder did not help. There is no solution curently on the web I could find.

            E
            Esmée
            Participant
            December 27, 2019

            Same problem, just right after the upgrade on Catalina.
            I hope this will be solved soon because the deadline with the client is getting close for me.


            I have the same problem since I upgraded my Mac to Catalina.

            Is there any solution yet? Please let me know! 

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            August 24, 2017

            Hi braunarts,

            Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

            Thanks,

            Kevin

            Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            F
            fiftyj35104347
            Participant
            April 24, 2018

            I have the same problem, is there any solution?

            RemusBlueFX
            RemusBlueFX
            Participating Frequently
            July 25, 2017

            If you're trying to output to formats such as MP4 with H264, they are no longer available in the newest versions of AE. Instead, try to use Adobe Media Encoder. Here's a preset for the Encoder if you'd like that:

            https://bluefx.net/after-effects-cc-render-setup-for-youtube-part2/

              Mylenium
              Mylenium
              Legend
              July 25, 2017

              Without detailed information about your project, in particular what specific output settings it may have used, nobody can tell you much. And the usual essential courtesies like providing system information wouldn't hurt, either.

              Mylenium

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