Participant

Question

After Effects warning: there are duplicated effect plug-ins installed on your drive.

Forum|Forum|6 years ago
June 23, 2019
3 replies
14817 views

how to fix After Effects warning: there are duplicated effect plug-ins installed on your drive.

Message was edited by: Moderator

Participant

the solution is you have to remove a shortcut to your plugins of ae or ae folder, just go into your ae folder wherever its installed in file explorer and search for .lnk files which are shortcut files and delete the one on the date the bug started happening

A

aengelren

Participant

sorry for bothering you but I'm havin the same issue and i have 200 duplicates. i have no idea how it got to this point but yeah i can't find them all in files. what do you think i should do?

Warren Heaton

Community Expert

@aengelren

Your screenshot shows that you have two sets of Sapphire plugins installed.

If I had to guess, you have a version of Sapphire from when it was published by GenArts (the prior publisher) and a version that is published by BorisFX (the current publisher).

You'll want to determine which set you want to keep and then uninstall the other version.

If you're having trouble determining which uninstaller to run, I'd reach out to BorisFx support for instructions on how to proceed.

Something that you can do instead: Follow the file path shown in your screen shot to the MediaCore folder and then rename the "Sapphire Plug-ins" folder to "(Sapphire Plug-ins)". This should prevent the plug-ins in that folder from loading the next time you open After Effects. You didn't mention the version of After Effects that you're running. For much older versions, we had to use tilde, "~", instead of parentheis, "(" and ")", to tell Ae to ignore a plug-in or plug-in folder.

Rameez_Khan

Legend

Hi mayaemily,

Are you using After Effects CC 2019?

Can you show us a screenshot of the error message?

How did you install the plugins, if any?

I was able to find a similar discussion with a correct answer. Please check this and let us know if it helps: Duplicate plug-ins warning - Same directory given

Thanks,

Rameez

M

mayaemilyAuthor

Participant

hi Rameez. I added a screenshot of the warning here.

I am using after effects 2019.

the plugins were already installed with after effects, I tried what was suggested on the similar question and it didn't work, any other suggestions?

thanks.

Warren Heaton

Community Expert

im currently having this problem on the newest ae version. i can not locate the plugins to delete i need help im new to adobe programmes and im a student who relies on adobe programmes

@Maddison23331334wmf2 and @Gerardo TBC

Are you seeing the file path as shown in mayaemily's post above?

These are the default plugin locations for Windows and macOS:

(Windows) Program Files\Adobe\Adobe After Effects CC\Support Files
(Mac OS) Applications/Adobe After Effects CC

Third party plugisns that load in After Effects and Premiere Pro may be located in Adobe's MediaCore folder:

For Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\
On Mac: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/
You can copy/paste that file path into the Go > Go to Folder... menu of Finder.

The "7.0" in the file path may differ on your setup, in which case navigate to here and then continue from there:

For Windows: C:\Program Files\Adobe\Common\Plug-ins\
On Mac: /Library/Application Support/Adobe/Common/Plug-ins/

If you're still having trouble, start an Adobe support chat and request assistance removing duplicate After Effects plug-ins.

Peru Bob

Community Expert

Try uninstalling the duplicates.

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