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After Effects Warning Unknown Exception! PLEASE HELP!!!

Explorer ,
Jan 07, 2024 Jan 07, 2024

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I got again and again After Effects Warning Unknown Exception! and other errors.
I need to finish my project for tomorrow ant AE crashes as usual.
I reinstalled brand new system on my CPU:
- Windows 11 Pro
- Nvidia A5000 PNY
- 256 GB RAM 
and it ... CRASHES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Before: Win 11, nVidia 1070, 64 GB RAN and also 10000 crashes!
Photoshop, Premiere, Illustrator - the leatest update CC works fine but AE always CRASHES!!!

WHY!
Need Help !!!
You Tube link
https://youtu.be/zR7AEcXExjw

After Effects 2024 crashing Other CC programms work fine. Win 11 Pro nVidia RTX A5000 PNY 128 GB RAM CC licenced! #martinflashgordon MFG
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Adobe Employee ,
Jan 08, 2024 Jan 08, 2024

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Sorry to hear about the crash, martinflash.

 

Have you installed a new font recently? Try this, go to the Windows Fonts and remove all third-party fonts (don't forget to create a bakeup so that you can install them again) and try to launch After Effects. If After Effects works fine, it would mean that it's one or more font files that are causing the issue.

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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