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simonr9089446
simonr9089446
Participant
September 4, 2017
Answered

After effects white annoying white box

  • September 4, 2017
  • 3 replies
  • 14064 views

Everytime i put something into my Composition my cursor changes to a weird looking "+"

and then when i left click to move the objekt i just create a random white box which i can move around.

It looks like i have a mask on my whole Composition which i cant remove

Sorry for bad english!

    This topic has been closed for replies.
    Correct answer Rick Gerard

    You may have selected Region of interest at the bottom center of the Composition panel... Second icon to the left of the Comp Camera (Active Camera) selector.

    If that is not is are you sure that you have the selection tool selected. Press v to make sure and check your tool bar. You could have the parametric shape tool, or the anchor point tool, or ...

    Without a screenshot with the modified properties of all layers giving you problems revealed (press the u key twice, PrintScreen and paste to the forum) it's hard to tell what's going on, but I suspect you have just selected a tool you did not intend to select.

    3 replies

    L
    lilroseaus
    Participant
    October 11, 2019

    Most likely under a grain preset, show options under the 'Preview Region' heading and untick the 'show Box' option. 

      S
      summerwdesign
      Participant
      April 22, 2020

      lifesaver. thank you!

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      September 8, 2017

      Still struggling with this SimonR? Let us know if you still need help or if you solved your issue.

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      K
      Katie Houghton
      Inspiring
      September 5, 2017

      I've seen that happen before but usually when I am running a third party cursor for class. It's then a refresh issue.

      So what is the system, version of the application? Year of the machine. (The only reason I ask that is that Sierra is having hardware issues with itself and Adobe but usually shows up on older hardware with newer applications.).

      First thing to do is clear that cache and reset your AE preferences. Clearing your cache is in the Adobe AE is under Preferences>Media & Disk Cache. Reset Preferences when you restart:

      1. Exit the application

      2. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as

      you start Adobe Software. You may be prompted to delete the current settings. The

      new preferences files are created when you start the application.

      Is this a problem in another user on the same system? If it is only a problem on your user then it is the Adobe User Preferences. If it is a problem on both users, then it is more a Local preferences. Let me know, if any of this worked.

      R
      Community Expert
      Rick GerardCommunity ExpertCorrect answer
      Community Expert
      September 5, 2017

      You may have selected Region of interest at the bottom center of the Composition panel... Second icon to the left of the Comp Camera (Active Camera) selector.

      If that is not is are you sure that you have the selection tool selected. Press v to make sure and check your tool bar. You could have the parametric shape tool, or the anchor point tool, or ...

      Without a screenshot with the modified properties of all layers giving you problems revealed (press the u key twice, PrintScreen and paste to the forum) it's hard to tell what's going on, but I suspect you have just selected a tool you did not intend to select.

        J
        jwlynch39
        Participant
        March 26, 2018

        Thank you so much. This was driving me nuts! My problem was indeed the Region of Interest.

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