After Effects won't read .mov (QuickTime) files anymore.

New Here ,
May 04, 2022 May 04, 2022

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My after effects all of the sudden won't read .mov files anymore. Now just shows a black screen. This always worked before. (No Files are not damaged they work on a different PC/Mac)

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Error or problem , Import and export , Preview

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correct answers 1 Correct answer

New Here , May 05, 2022 May 05, 2022

These did not work, I've fixed the issue by downgrading to version 22

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Community Expert ,
May 04, 2022 May 04, 2022

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Please make sure that your operating system, After Effects and Graphics Card Drivers are all up to date.

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hi DenKyr,

 

Welcome to the community.

I agree with the expert. If that doesn't help, try disabling Hardware Accelerated Composition, Layer, and Footage Panels in After Effects Preferences > Display.

Let us know the results.

 

Thanks,

Nishu

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New Here ,
May 05, 2022 May 05, 2022

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These did not work, I've fixed the issue by downgrading to version 22

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