Skip to main content
D
DenKyr
Participant
May 4, 2022
Answered

After Effects won't read .mov (QuickTime) files anymore.

  • May 4, 2022
  • 2 replies
  • 612 views

My after effects all of the sudden won't read .mov files anymore. Now just shows a black screen. This always worked before. (No Files are not damaged they work on a different PC/Mac)

This topic has been closed for replies.
Correct answer DenKyr

These did not work, I've fixed the issue by downgrading to version 22

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
May 5, 2022

Hi DenKyr,

 

Welcome to the community.

I agree with the expert. If that doesn't help, try disabling Hardware Accelerated Composition, Layer, and Footage Panels in After Effects Preferences > Display.

Let us know the results.

 

Thanks,

Nishu

D
DenKyrAuthorCorrect answer
Participant
May 5, 2022

These did not work, I've fixed the issue by downgrading to version 22

R
Community Expert
RobShultzCommunity Expert
Community Expert
May 5, 2022

Please make sure that your operating system, After Effects and Graphics Card Drivers are all up to date.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices