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Participant
October 30, 2020
Question

After Effects won't start, stuck on "Cleaning Up"

  • October 30, 2020
  • 25 replies
  • 21397 views

I was using AE just fine yesterday, turned off my computer last night and there was a cumulative Windows update. Booted today and I cannot get AE to load. 2020 or 2019, tried clearing the prefs, updating AE, reinstalling and even system restore to before the update last night. It keeps hanging on the "Cleaning Up" part when it loads, sometimes it hangs on cleaning up "Anywhere" sometimes "AEDynamicLinkServer".

 

Need some help ASAP...

This topic has been closed for replies.

25 replies

Participant
March 31, 2021

try to run it as administrator. 

Dennis_Z
Known Participant
May 11, 2021

Restarting the computer and reïnstalling AE didn't work. But for some reason running as administrator did work for me.

Participant
March 30, 2021

SAME!

Participant
January 20, 2021

Same issue

 

Participant
February 15, 2021

Same

Participating Frequently
November 17, 2020

same issue

Participant
January 14, 2021

Same

Participant
January 20, 2021

I updated Windows and now it works

Mylenium
Legend
October 31, 2020

Check your event logs, security center and networking configuration. Something appears to be blocked somewhere.

 

Mylenium

Known Participant
June 15, 2021

care to elaborate?