After FX won't open, gives an error message saying preference files (then gives wrong path location)

Forum|Forum|4 years ago
October 28, 2021
3 replies
529 views

After update to 22, After FX won't open, gives an error message saying "preference files inside (then gives wrong path location on Mac) ... need to verify file permissions and try again." All other "Adobe 22" apps (Media Encoder, Premiere Pro, Photoshop, Illustrator, Bridge) open and work fine. Latest install of Monterrey on Mac and all updates peformed on Adobe Creative Cloud apps.

Error or problem

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nishu_kush

Community Manager

Hi Christopheles,

Thanks for writing in.

Please try changing the permission as instructed in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know if it helps.

Thanks,

Nishu

M

Milenium0D4C

Participant

Same problem here!

After won't open after updating to Monterrey OS on Mac. 😞

M

Milenium0D4C

Participant

El último mensaje registrado ha sido: <12772> <Scripting> <5> Executing startup/shutdown script at: /Applications/Adobe After Effects 2022/Scripts/Why_the_parentheses_in_folder_names.txt

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