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1

After FX won't open, gives an error message saying preference files (then gives wrong path location)

Community Beginner ,
Oct 28, 2021 Oct 28, 2021

After update to 22, After FX won't open, gives an error message saying "preference files inside (then gives wrong path location on Mac) ... need to verify file permissions and try again." All other "Adobe 22" apps (Media Encoder, Premiere Pro, Photoshop, Illustrator, Bridge) open and work fine. Latest install of Monterrey on Mac and all updates peformed on Adobe Creative Cloud apps.

Christopher Wright
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Error or problem
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Community Expert ,
Oct 28, 2021 Oct 28, 2021

If you can specify the folder you need to set the permission, you open Terminal.app and type in the command line like this.

 

sudo chmod -R 777 (the folder path)

e.g. sudo chmod -R 777 /Users/

 

The password is required and then you fill in the log-in password. You launch After Effects after you set it.

 

 

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New Here ,
Oct 29, 2021 Oct 29, 2021

Same problem here! 

 

After won't open after updating to Monterrey OS on Mac. 😞

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New Here ,
Oct 29, 2021 Oct 29, 2021

El último mensaje registrado ha sido: <12772> <Scripting> <5> Executing startup/shutdown script at: /Applications/Adobe After Effects 2022/Scripts/Why_the_parentheses_in_folder_names.txt

. 

 

Generando registro de errores; puede tardar unos minutos.

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Adobe Employee ,
Oct 29, 2021 Oct 29, 2021
LATEST

Hi Christopheles,

 

Thanks for writing in.

Please try changing the permission as instructed in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know if it helps.

 

Thanks,

Nishu

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