Participating Frequently

Question

After updating to CC 2020, my AE icon is gone

Forum|Forum|5 years ago
August 25, 2020
4 replies
3169 views

Hello!

After downloading and installing the latest upgrade (17.1.3) on my macbook, my AE icon is not showing up in the dock nor in the applications folder.

The program works fine, but it is visually confusing not to be able to see the icon when trying to open projects. Anyone has that same problem?

Is there any solution?

Error or problem

This topic has been closed for replies.

A

AyuHidayah5EB4

Participant

this happened to me too..

after updated version then shut down. once i opened my AE, the icon shows like note icon not ae icon

OussK

Community Expert

Did you try to restart your PC?

D

danbreakdownAuthor

Participating Frequently

Yes, I did, but it didn't solve the issue

Mohammad.Harb

Community Expert

In my case, I just tried restarting and shut down my mac multiple times

D

danbreakdownAuthor

Participating Frequently

Yeah, I tried that, too. Didn't work for me

ToolfarmJP

Community Expert

What I suggest is as follows.

You move to the actual folder.

/Applications/Adobe\ After\ Effects\ 2020/

Then you choose Adobe After Effects Render Engine.app if the icon is proper. You click File > Get Info (Command key + I). You copy the icon of AE above.

Next you choose Adobe After Effects 2020.app. You click File > Get Info (Command key + I). You do the paste on the icon above.

A

Aman5E2E

Participant

It worked!...

But the key was i.) Command + C (For Copy). ii.) Command + V (For Paste)

I don't think its necessary to move the folder from its directory.

But still you can try ... if it doesn’t work.

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