AfterFX.exe error (AfterFX.exe has encountered a problem and needs to close)

[Nointerest5C80]

I have a problem with After effect when I try to open it, it always error recently and then pop up message appear like i've attached below,, is there anyone who know what happen with this? I'm so confused and need help! 

Thank You!!

[ToolfarmJP]

It is hard to guess the cause. I would recommend to use Adobe cleaner tool and uninstall After Effects completely and then you reinstall it.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Nointerest5C80]

I want to say thank you for your reply, I think i've figure it out just now that when i open adobe after effect on my pc and then loading properly like "clean up" some plugins and suddenly stop in one plugin and crashed, so I try To delete the plugin and reinstall it. And it works,! 

[Hanzhg]

Hi, may I know which plugin caused the problem? I may have the same problem as you. thanks!

[dan2501]

I would also like to know what plugin caused the problem. Thanks!

[jgreenbxrg]

I had this same issue on a laptop that was plugged into a docking station. The problem was fixed when I unplugged the docking sation and launched AE -- then i could replug in the docking station after AE launched.  I think the problem was that ae was selecting to use a graphics processor tied to the docking station and not the internal graphics processor on the laptop. 

[.JIBS]

Your solution actually works for me!!!

Thank you!