AfterFX.exe error (AfterFX.exe has encountered a problem and needs to close)

New Here ,
Mar 08, 2021 Mar 08, 2021

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I have a problem with After effect when I try to open it, it always error recently and then pop up message appear like i've attached below,, is there anyone who know what happen with this? I'm so confused and need help! 

Thank You!!

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Crash , Error or problem

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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It is hard to guess the cause. I would recommend to use Adobe cleaner tool and uninstall After Effects completely and then you reinstall it.

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Mar 09, 2021 Mar 09, 2021

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I want to say thank you for your reply, I think i've figure it out just now that when i open adobe after effect on my pc and then loading properly like "clean up" some plugins and suddenly stop in one plugin and crashed, so I try To delete the plugin and reinstall it. And it works,! 

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New Here ,
May 14, 2021 May 14, 2021

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Hi, may I know which plugin caused the problem? I may have the same problem as you. thanks!

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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I would also like to know what plugin caused the problem. Thanks!

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Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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I had this same issue on a laptop that was plugged into a docking station. The problem was fixed when I unplugged the docking sation and launched AE -- then i could replug in the docking station after AE launched.  I think the problem was that ae was selecting to use a graphics processor tied to the docking station and not the internal graphics processor on the laptop. 

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New Here ,
Dec 03, 2021 Dec 03, 2021

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Your solution actually works for me!!!

Thank you!

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