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AfterFX.exe error (AfterFX.exe has encountered a problem and needs to close)

New Here ,
Mar 08, 2021 Mar 08, 2021

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I have a problem with After effect when I try to open it, it always error recently and then pop up message appear like i've attached below,, is there anyone who know what happen with this? I'm so confused and need help! 

Thank You!!

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Crash, Error or problem

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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It is hard to guess the cause. I would recommend to use Adobe cleaner tool and uninstall After Effects completely and then you reinstall it.

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Mar 09, 2021 Mar 09, 2021

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I want to say thank you for your reply, I think i've figure it out just now that when i open adobe after effect on my pc and then loading properly like "clean up" some plugins and suddenly stop in one plugin and crashed, so I try To delete the plugin and reinstall it. And it works,! 

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New Here ,
May 14, 2021 May 14, 2021

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Hi, may I know which plugin caused the problem? I may have the same problem as you. thanks!

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New Here ,
Aug 17, 2021 Aug 17, 2021

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I would also like to know what plugin caused the problem. Thanks!

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