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jacob08011
Participant
July 5, 2020
Question

AMD 5700 xt GPU problems

  • July 5, 2020
  • 2 replies
  • 5658 views
After buying a prebuilt PC from MC with 3900x and 5700 xt I I'm having major issues with the gpu with Adobe AE and now I wanna get a 2070... been trying to fix for hours
should i just switch to nvidia?
This topic has been closed for replies.

2 replies

votano
votano
Participant
February 25, 2021

I have had this issue for a few months now. Tried a full system reset and updatred all drivers but nothing seems to get the GPU to kick on. I have the 5500XtGPU with a 3900XtCPU and 128Gb ram.

When I run a benchmark I get smooth results. But AMD and AE just do not get along. I think a really bad habit of mine is to have auto-updates. The system was working fine when I got it six months ago, though adobe auto updated and since then, media encoder crashes, after effects is suuuuuper slow, it took me 3 hours to render a 20 minute clip in premiere. Considering i pay 50quid a month for adobe, i would expect some form of technical support but this is about as much as we get. Please if anyone knows some ways of improving the output of the system and making Adobe work a lot better, I would love to hear.

Mylenium
Mylenium
Legend
July 5, 2020

Switching over to NVidia won't do anything. AE barely even uses hardware acceleration and your fancy 2070 would still have nothing to do. You have a misunderstanding here. Whatever issues you have, have nothing to do with the hardware per se and boil down to configuration and driver errors. Chances are AE is simply having issues with your two heterogenous cards and you may need to disable one of them. Without any specific info we can't make it more concrete than that.

 

Mylenium

S
Septennial
Participating Frequently
July 28, 2020

I can confirm that 5700XT has some weird issues. I was getting AE not responding in renders randomly. Whatever was in the viewport goes black/white and i need to kill AE in task manager.  Projects i was able to render last night were just breaking randomly (at random frames so it was not related to any specific layer/effect, i even checked that) day after during the render. 

Sometimes, my display would just act like it was turned off in the middle of render and i had to restart the computer. When it started doing weird stuff in game also (freezing screen but game still going on, not responsive randomly etc) i was sure it has to do something with 5700XT. Also, everyone on my Google video calls had heavily pixelated screens.

Very often on computer boot, my display would go low res (like in safe mode) and i had to turn off the display, turn it on again and it was fine.

 

I tried different AE versions, changing refresh rate of display from 75Hz to 60Hz, trying different gpu driver versions (20.7.2 and lower), turning off freesync - nothing helped. It was connected with DP cable to my AOC Q3279VWFD8 running 2560x1440 resolution.

 

This was configuration:

CPU 3700x (stock)

Gigabyte Radeon 5700XT 8Gb (stock)

64Gb DDR4 3000MHz Kingston

Cooler Master 700W PSU

Gigabyte X570 Gaming X

AOC Q3279VWFD8

Adata SU800NS38 512Gb (system disk)

Gigabyte GP-GSM2NE8512GNTD 512Gb (dedicated cache disk)

Patriot Burst 1Tb (projects disk)

 

Now, i want to clarify that i had NONE of these issues before, on my previous configuration, even with AMD card:

i7-5960x (overclocked)

XFX Vega 64 Liquid Cooled 8Gb

64Gb DDR4 2400MHz Kingston

Corsair RM750x PSU

Asus X99 Deluxe

AOC Q3279VWFD8

 

Bottom line is, when i replaced 5700XT with nVidia card i had spare (Gigabyte GTX 1070) - all of mentioned issues were gone. Absolutely every one of them. Renders were running fine, games too, video calls were perfect clear (just as they were with Vega 64). So i am positive everything had to do something with 5700XT. I am not saying it is faulty but GPU was the reason of those problems.

 

G
gvll
Participant
October 7, 2020

Hey! I am currently suffering from similar  problems in After Effects, and I'm wondering if this could be caused by my Radeon RX 5700 XT

Whenever I open a  Ae project the Composition panels goes blank, and it does not display anything. Shortly after Ae stops responding and either crashes or I have to forcefully terminate it on Windows task manager...

My PC: Win 10, 32 gb ram, AMD Radeon Rx 5700xt, Ryzen7. System  and softwares in 1tb ssd, working aep project files in another 1tb ssd.

So maybe changing the GPU for another one may solve it? Will try it. But would like to know if anyone else has had the same issue.


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