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afzaljrc
afzaljrc
Participant
December 19, 2019
Question

Animation created in ae sent via Whatsapp is not showing thumbnail

  • December 19, 2019
  • 1 reply
  • 729 views

I am new to AE. I created a simple animation in AE  and exported as mp4 file format send it via Whatspp, but it's not showing any thumbnail there. File size is also very small 452 KB. Help me to get out of this.

 

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1 reply

Mylenium
Mylenium
Legend
December 19, 2019

None of that has anything to do with AE. These thumbnails are generated by your mobile device's opoerating system or the WhatsApp servers, which of course is not an immediate process. Sending a file too quickly without it actuzally having been natively recorded on the phone will simply not leave enough time to generate a thumbnail.

 

Mylenium

    afzaljrc
    afzaljrcAuthor
    Participant
    December 20, 2019

    Thanks dear for your valueable inputs.

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