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Annoying new popup message

Engaged ,
Jul 03, 2025 Jul 03, 2025

image_2025-07-03_101622504.png

 

Everytime I open After Effects and then click to open a project, this pops up. It never did this before. Everytime now. It's gotta be a bug.

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User interface or workspaces
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Adobe Employee ,
Jul 03, 2025 Jul 03, 2025

Hi Yash,

 

Thanks for reaching out. Are you on macOS or Windows? What version of After Effects are you using? Can you try resetting the preferences of After Effects and see if that helps? Here's how: https://adobe.ly/44BzEuD

Let me know how it goes.


Thanks,
Nishu

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Engaged ,
Jul 03, 2025 Jul 03, 2025
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Hi Nishu,

 

Latest Win11 and latest AE.

 

I did reset the prefs, the issue still occurs, however it erase all my keyboard shortcuts, and all my intricate settings that took months to get right. How do I get this painstaking work back?

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