Audio Error in AE

[milesweb34749637gm61]

While editing in the After Effects multimedia file, I am getting the issue of this audio preferences. In one option I am able to listen audio, while next option is not working? Kindly provide me with the relevant answer.

[Mylenium · Accepted solution]

Reinstall and update your system's audio device drivers. Anything beyond that wil lrequire proper system info, in particular about the audio configuration, obviously.

Mylenium

[milesweb34749637gm61]

thank you I'll try to reinstall and let you know 

[milesweb34749637gm61]

Yes, there was a drive problem which has been solved. Thank you for your guidance.

[nishu_kush]

Which device are you using? I agree with Mylenium. Looks like it's related to drivers.

If that doesn't help, let us know your system specifications and the version of After Effects you're using.

Thanks,

Nishu

[milesweb34749637gm61]

Ok sir, give me some time I'll check and let you know