Copy link to clipboard
Copied
hey, I'm working with AE for one year now and suddenly the preview screen turned black...
I have tried to purge, this is not the eye problem or zoom in problem, and now I'm lost...
I even tried to uninstall and re-install the app, but it still didn't work...
PLEASE HELP!
picture:
Copy link to clipboard
Copied
Hi there,
Sorry for your issue.
Please share the following details so that we can troubleshoot the issue properly:
We're here to help, just need more info.
Thanks,
Nishu