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Black screen

New Here ,
Apr 12, 2023 Apr 12, 2023

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A black screen appears in the Previewer. The frame rate of the composition and clip are the same, updating the program also does not help. What can I do about it?

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LEGEND ,
Apr 12, 2023 Apr 12, 2023

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Update your graphics driver, check your hardware acceleration settings.

 

Mylenium

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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There are several reasons why you might be experiencing a black screen in After Effects, but here are some general troubleshooting steps you can try to fix the issue:

  • Restart After Effects and your computer: Sometimes, the solution to the problem is as simple as restarting the software and your computer.
  • Check your composition settings: Ensure that your composition settings are correct, and match the resolution and frame rate of your footage.
  • Check your layer settings: Make sure that the layers you are working with are not hidden or turned off, and that they are not set to "Solo" mode.
  • Check your preview settings: Ensure that your preview settings are not set to "Adaptive Resolution", and that your preview window is set to "Full" resolution.
  • Clear your cache: Clear your cache by going to Edit > Purge > All Memory & Disk Cache.
  • Update your graphics driver: Check to see if there are any updates available for your graphics driver, and install them if there are.
  • Disable hardware acceleration: Try disabling hardware acceleration by going to Preferences > Display and unchecking "Hardware Accelerate Composition, Layer, and Footage Panels."

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