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defaultdc0p0htt9l0i
Participant
June 14, 2021
Answered

Blank Composition panel in After Effects

  • June 14, 2021
  • 1 reply
  • 3175 views

I was trying to edit my video on After Effects but my video won't show up in the space where I should be able to see the video's visuals. I circled the area in red in the picture below.

I can hear the voices and the music fine, but I just can't see the video.

Does anyone know how to fix this?

 

Title edited by Mod.

Correct answer nishu_kush

Hi there,

 

Sorry for your issue with After Effects. Please share the following details so that we can understand the issue better:

Based on the details you've provided. Here's what I'd suggest:

  1. Clear the media cache: https://community.adobe.com/t5/after-effects/faq-how-to-clean-delete-or-trash-media-cache-files-in-after-effects/td-p/10634312?page=1 
  2. Reset the After Effects preferences: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342 

Let us know how it goes.

 

Thanks,

Nishu

1 reply

nishu_kush
nishu_kushCorrect answer
Legend
June 14, 2021

Hi there,

 

Sorry for your issue with After Effects. Please share the following details so that we can understand the issue better:

Based on the details you've provided. Here's what I'd suggest:

  1. Clear the media cache: https://community.adobe.com/t5/after-effects/faq-how-to-clean-delete-or-trash-media-cache-files-in-after-effects/td-p/10634312?page=1 
  2. Reset the After Effects preferences: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342 

Let us know how it goes.

 

Thanks,

Nishu

    D
    defaultvywtoyr0vhgw
    Participant
    October 1, 2021

    Hi there! I'm having the same problem and I already try your suggestions about the media cachet and reseting the After Effectcs preferencies and still not fix up the problem... woud you sugget me anything more to try?

    This is happening with all my projects old ones and new ones.


    My system specifications are:
    Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
    RAM 16,0 GB

    OS of 64 bits
    Windows 10 Pro 

    After Effects version 18.4.1 (Build 4) -  I had try restoring an oldversion and the problem stills on.


    Do you think that maybe some of this specifications are not working for de correct funtion of the software?

     

    Any help I'll be greatfull.

    nishu_kush
    nishu_kush
    Legend
    October 12, 2021

    Hi defaultvywtoyr0vhgw,

     

    What's the version of the GPU driver that's installed on your computer? Is it updated? Could you try disabling "Hardware Accelerated Composition, Layer, and Footage Panels" in After Effects Preferences > Display?

    Let us know how it goes.

     

    Thanks,

    Nishu

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