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A
Anonymous
May 31, 2021
Answered

Blank screen during playback

  • May 31, 2021
  • 1 reply
  • 434 views

Hello,

I was working on an After Effects project and when I added an effect to one of my precomps my ae got very laggy and glitchy. Whenever I moved the time indicator it was still stuck on one frame and it wouldn't go away. I had to force quit ae and when I reopened the project it was gray like nothing was even there. I use ae 2021 and a macbook pro 2020.

    This topic has been closed for replies.
    Correct answer nishu_kush

    Hi Tanner5C5A,

     

    Sorry for your issue.

    After Effect could get demanding when it comes to system specs while using some effects. Would you mind sharing the following details so that we can understand the issue better:

    • What are your system specifications (CPU, GPU, RAM, OS)? 
    • Which Effects did you apply?
    • What happens if you hide the layer on which you applied the effect?

    Try switching to Sofware Only renderer from File > Project Settings and see if it brings any change.

    Let us know how it goes.

     

    Thanks,
    Nishu

    1 reply

    nishu_kush
    Community Manager
    nishu_kushCommunity ManagerCorrect answer
    Community Manager
    May 31, 2021

    Hi Tanner5C5A,

     

    Sorry for your issue.

    After Effect could get demanding when it comes to system specs while using some effects. Would you mind sharing the following details so that we can understand the issue better:

    • What are your system specifications (CPU, GPU, RAM, OS)? 
    • Which Effects did you apply?
    • What happens if you hide the layer on which you applied the effect?

    Try switching to Sofware Only renderer from File > Project Settings and see if it brings any change.

    Let us know how it goes.

     

    Thanks,
    Nishu

    A
    Anonymous
    May 31, 2021

    Thank you for the help!

    - GPU

    - I applied the effect "motion tile" and I have had problems with it in the past, but I was able to fix it back then.

    - I tried hiding the layer and deleting it all together, but I still had the same result.

    Switching it to "Mercury Software Only" seemed to make a differnce!! Hopefully I won't have any more problems, Thank you again for the help.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      June 1, 2021

      Glad to hear that.

      What's the resolution of the media you're applying Motion Tile on? Try to keep its resolution as low as possible because the Motion Tile effect repeats the image it has been applied on which could end up using a lot of resources and then leading to the issue.

      Hope it helps.

       

      Thanks,

      Nishu

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