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hi,
i can not open after effects anymore on my MacBook Pro (16", 2021) and also Acrobat DC is not working.
I installed everything new and also restartet several times. But still not working.
Attached my Appel report.
thanks for helping!
jonas
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Hi Jonas,
Welcome to the community and sorry for the crash.
What happens when you try to open After Effects? Do you see any error message or crash report? Does it stuck on the splash screen? If so, what's the last loading module?
Check out the following article and try the suggestions mentioned in it: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes...
Let us know how it goes.
Thanks,
Nishu
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Hi Nishu,
Thanks for your answer.
I updated my mac version to MacMonterey 12.3.1. Uninstalled After Effects, deleted everything and installed again.
Now it works (still it needs more time then before to start, but it seems to work).
Thanks,
Jonas