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ShirZilber
Participant
May 25, 2021
Answered

Can't lunch After Effect

  • May 25, 2021
  • 2 replies
  • 646 views

Hey all,
I'm new to the software and download it via adobe cloud. Unfortunately software doesn’t open!
Everytime i try to open it i get the same message  - I attach it here -

Please help i really want to learn after effects 😞

This topic has been closed for replies.
Correct answer ShirZilber

Hey ShirZilber,

 

Sorry for your issue!

Can you share the entire crash log with us?

 

Thanks,

Rameez


HeyHey,
By the end i solved it with the support of Adobe, the problem was files that were on the folders of media catch or something like that. Thank you for your help.

2 replies

Kyle Hamrick
Community Expert
Community Expert
May 25, 2021

Can you give us some information about your computer? Does your machine meet the minimum system requirements?

ShirZilber
Participant
May 26, 2021

Rameez_Khan
Legend
May 26, 2021

Hey ShirZilber,

 

Sorry for your issue!

Can you share the entire crash log with us?

 

Thanks,

Rameez

ShirZilber
Participant
May 25, 2021

I already tried to uninstall and install the software .... nothing change :(((