Can't open After Effects project

New Here ,
Jul 26, 2022 Jul 26, 2022

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hello i made a project in after effect and i can't open it

 

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hi raz0101,

 

Thanks for writing in.

We'd need more details to troubleshoot the issue properly.

  • What are your system specifications (CPU, GPU, RAM, OS version)?
  • What happens when you try to open the project? Do you see any error message?
  • Did you use any third-party plug-in in the project?

Let us know, we're here to help.

 

Thanks,

Nishu

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New Here ,
Jul 27, 2022 Jul 27, 2022

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hi thank for the replay my pc have:

i7-9700KF cpu, rx570 gpu, 16 gb ram, Windows 10 Pro.

 

as for what happened, when i try to open the project the after effect just doesn't responding.

 

overall what i did is took a video, edit it in premier pro than instead of an export i took the premier project and put it in after effect so i will add an animation, after that i took the after project than put it premier to add sound to the animation. and after i reopen the after project it didn't respond, can you tell why did that happened ?

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Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Does the project stops responding after it has been opened, or is it stuck on the splash screen? Could you try creating a new project and importing the project into it? 

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Adobe Community Professional ,
Jul 26, 2022 Jul 26, 2022

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