Can’t save animation preset

Forum|Forum|5 years ago
February 14, 2021
2 replies
1809 views

Hello,

I have a problem with saving basic transitions in ae cc 2020. When I try to save it, it says; 'You do not have the correct permission to save files in this location. Contact the administrator to get the correct authorization.'

I save it in; This PC > Program Files > Adobe > Adobe After Effects CC > Support Files > Presets.

Does anyone know how to fix this problem?
Thank you in advance.

Error or problem

This topic has been closed for replies.

Kyle Hamrick

Community Expert

As Mylenium suggested, this is an issue of your OS folder permissions, not AE.
Either adjust your folder permissions, or save the preset somewhere else.

ShocupAuthor

Participant

Okay, thanks for your response.
This is what I do; click the Adobe folder > right mouse button > properties > security. Now I just don't know what to do next, maybe you also know where to change it?

Mylenium

Legend

Adjust your user folder permissions using your system's standard methods - right-click --> Properties --> Security.

Mylenium

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