can't select or move footage in timeline [AE CC 2019]

Forum|Forum|6 years ago
May 25, 2019
4 replies
12683 views

hi,

recently i've been struggling with the problem of not being able to select or move my footage in my timeline. It allows me to add footage and when i left click a couple of times on my footage it selects it but i'm still unable to move it then. I've reset and deleted my preferences file, restarted AE and i've restarted my mac. Nothing seems to help?

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Correct answer kaylind

Hi!

I deleted and redownloaded after effects and now everything is working normally! Thank you to all that helped.

megan2021

Participant

I have run across the same issue on PC. Running the newest version of Adobe After Effects. Still trying to trouble shoot without having to delete AE and reinstall.

megan2021

Participant

Thankfully I did not have the newest update. I went to the adobe app, saw there was an update. I installed the newest update and now have full functionality back on dragging clips from the project window down into a composition timeline. Now I am running: AE 17.1.2 Build 37.

kaylindAuthorCorrect answer

Participant

Hi!

I deleted and redownloaded after effects and now everything is working normally! Thank you to all that helped.

Shivangi_Gupta

Community Manager

Hi kaylind,

Sorry to hear that. I understand this is not how After Effects should work. Could you share more details about the issue?

Does it happen with a new project as well?
Did you follow the steps mentioned in this link to reset preferences: Setting preferences in After Effects ?
Did you try adding layers to the composition? Were you able to do that?
Are you able to drag the effects on the layers in the composition?

Let me know.

Thanks,

Shivangi

OussK

Community Expert

can you share some screenshot show us your workflow, and try to purge your memory and disk cache, also try to move you footage using shortcut select you footage than put the cursor to the are when you want your footage to be than click the Open Square Bracket Key - [ - on keyboard.

kaylindAuthor

Participant

i cleared my memory and disk cache and moved my footage using the shortcut (which works) but i'm still unable to select the footage with one right click.

here is a screenshot: