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Participant
March 29, 2023
Question

Can't start After Effects - DLL files error

  • March 29, 2023
  • 4 replies
  • 1349 views

Hello,
I'm not able to start After Effects and I get the messages in the files below when trying to. I'd love some help on what to do to solve this issue. It's basically saying that it can't find the procedure start adress in the following DLL-files. I also attached computer details, let me know if there's something missing. Thanks.

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4 replies

Peru Bob
Community Expert
Community Expert
March 30, 2023

Your computer doesn't meet the minimum requirements for After Effects (not enough RAM)

https://helpx.adobe.com/after-effects/system-requirements.html

Peru Bob
Community Expert
Community Expert
March 30, 2023

Try updating Windows.

nishu_kush
Community Manager
Community Manager
March 29, 2023

Hi Anonym29138491fofu,

 

We can get it checked.

What's the exact version of After Effects you're using? In addition to what Mylenium said, please check if any updates are available for the OS.

Let us know how it goes.

 

Thanks,

Nishu

Participant
March 29, 2023

It's the latest version, 23.2.1. I've tried different ones to see if it would be any different but sadly not. 

I tried updating my system's graphics driver without any luck. No updates available. 

Mylenium
Legend
March 29, 2023

Start by updating your system's graphics driver.

 

Mylenium