Cancelled subscription

Forum|Forum|3 years ago
November 10, 2022
2 replies
352 views

So, I have paid an early subscription cancellation fee as my daughter no longer uses the After Effects app. But I have recently had a monthly payment taken out, AFTER I'd already paid the cancellation fee. Can anyone explain this to me please, because I cannot find a way of blocking this payment and it is coming out of my Credit Card. HELP!

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Correct answer Mylenium

Unfortunately we can't help you with such issues. You have to contact sales support directly by web chat, mail, phone or the @AdobeCare Twitter handle.

Mylenium

J

jesus334653161vya

Participant

my plan cancel

MyleniumCorrect answer

Legend

Unfortunately we can't help you with such issues. You have to contact sales support directly by web chat, mail, phone or the @AdobeCare Twitter handle.

Mylenium

S

SimplyZoe270664554x2dAuthor

Participant

I'll check out the Twitter link. Appreciate the reply.

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