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cant open ae 2024

New Here ,
Oct 07, 2023 Oct 07, 2023

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Tamer32767755o2yv_0-1696673661875.png

ı cant open after effects 2024 it says this thing all the time what should ı do ı tried all the options but when ı click continue or something it says 

Detected a stack-based buffer overflow in this application. This overflow could allow a malicious user to gain control of this application.

 

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Community Expert ,
Oct 07, 2023 Oct 07, 2023

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Have you tried opening it in safe mode?

Have you tried disabling plugins?

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Adobe Employee ,
Oct 09, 2023 Oct 09, 2023

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Hi Tamer32767755o2yv,

 

Welcome to the community and sorry for the crash. Please share the following details so that we can diagnose the issue properly.

  • What are your system specifications (CPU, GPU, RAM, OS version)?
  • When does it crash? At the splash screen or post launch?
  • Please share a screenshot of the issue.

We're here to help, just need more info.

 

Thanks,

Nishu

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New Here ,
Nov 15, 2023 Nov 15, 2023

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Hey,

 

same Problem from me, I get various Error Messages and also tried to install After Effects 23.6.2

I cannot even open AE, even after de-installing and saying I won't keep my settings.

 

It's on a Macbook Pro 15" 2018, 2,6 GHz 6-Core Intel Core i7, 16 GB RAM
Mac OS Sonoma 14.0

Please help!

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New Here ,
Nov 15, 2023 Nov 15, 2023

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These are the errors I get

 

Bildschirmfoto 2023-11-15 um 12.07.49.pngBildschirmfoto 2023-11-15 um 12.07.49.pngBildschirmfoto 2023-11-15 um 14.12.22.png

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New Here ,
Nov 15, 2023 Nov 15, 2023

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Bildschirmfoto 2023-11-15 um 14.13.09.png

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi @Leonie5FC9 

Are you on macOS Sonoma? Please try the steps mentioned in the following article: https://community.adobe.com/t5/after-effects-bugs/after-effects-23-6-and-24-0-not-starting-on-macos-...

Let us know the results.

 

Thanks,

Nishu

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New Here ,
Dec 05, 2023 Dec 05, 2023

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Hey @nishu_kush , so there's no Plugins folder for me in the Library and I deleted all versions folders and reinstalled AE… still the same problem 😞 

 

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New Here ,
Dec 05, 2023 Dec 05, 2023

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@nishu_kush only way to open AE now is keeping cmd+alt+shift pressed when I open it via the CC App… then I can start safe mode. But that's not the way to go everytime…

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Explorer ,
Dec 11, 2023 Dec 11, 2023

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I have the same problem!!  After Effects just won't respond even. At first I had opened it, made a project etc. After that, it didn't want to start up again.  I got the above mentioned pop-ups as well, tried safe mode, nothing worked. I uninstalled, opened older versions, nothing. Eventually I installed an even older version, and that worked - but of course I couldn't open my project, as that was made in a newer Ae-version. Is this an update problem? Right now I just can't work?

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Explorer ,
Dec 12, 2023 Dec 12, 2023

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Ok I found a way to open my project: I installed the After Effects beta version. That one works. 

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Adobe Employee ,
Dec 14, 2023 Dec 14, 2023

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Make sure you go to Macintosh HD/Library/

There are two more libraries in macOS which are not required here: 

  • Macintosh HD/Users/your user account/Library/

  • Macintosh HD/System/Library/

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Mar 13, 2024 Mar 13, 2024

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LATEST

Same issue here.. After affects did not start this morning, and have work to do.. Apple M1 Max - 32 GB - Ventura 13.5 Thank you!

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