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Cant see preview in 1 view BUT when i choose 4 i can see 3

New Here ,
Feb 16, 2024 Feb 16, 2024

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Yesterday i was using Ae when this happend to me. i look all videos and reply solutions. cant find one

already do this:

1 . restart cache memory and disk. empty all 

2. restart audio hardware and change to ASIO and try and change to MME and try

3 . change my system preferences (performance)

4. my drivers are ok

my pc: 16gb RAM - ryzen 5 3.60 hz - w11 

also when i open something like effects and doubleclick  its like the preview is crashed i dont know.

here some screens

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Crash , Performance

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New Here ,
Feb 17, 2024 Feb 17, 2024

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"Change the Preview Resolution

When your video preview is slow or does not work at all, try to change the preview resolution to fix the After Effects preview not working issue. Click on the Resolution icon at the bottom of the composition panel. By default, it is set to Auto, and you can reduce the quality to half, third, or quarter." (8 Ways to Fix Adobe After Effects Preview Not Working/Playing - MiniTool MovieMaker

it was more easy than i think hahahaha  im sry

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Community Expert ,
Feb 17, 2024 Feb 17, 2024

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Here are some additional troubleshooting steps you can try:

  • Update Graphics Drivers: Ensure your graphics drivers are up to date. Sometimes outdated or incompatible drivers can cause issues with software like After Effects.
  • Check for Software Updates: Make sure you're running the latest version of Adobe After Effects. Sometimes software bugs are fixed in newer updates.
  • Adjust Composition Preview Settings: Go to Composition > Composition Settings > Advanced tab, and try changing the preview options such as Adaptive Resolution and Skip to 1/2 or Skip to 1/4.
  • Disable OpenGL: In After Effects, go to Edit > Preferences > Previews (Windows) or After Effects > Preferences > Previews (Mac), and then uncheck "Enable OpenGL."
  • Check for Third-Party Plugin Issues: Sometimes third-party plugins can cause instability issues. Try disabling or removing any third-party plugins and see if the problem persists.
  • Reset After Effects Preferences: You can try resetting After Effects preferences by holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac) while starting the application. This will prompt you to confirm whether you want to delete your preferences.
  • Check Disk Space: Ensure you have enough free disk space on your system drive and the drive where your project files are stored. Lack of disk space can cause performance issues.
  • Run After Effects as Administrator: Right-click on the After Effects shortcut and select "Run as Administrator" to see if it makes any difference.
  • Check for System Resource Usage: Open Task Manager (Ctrl+Shift+Esc on Windows) and monitor CPU, RAM, and disk usage while using After Effects. High resource usage may indicate a bottleneck or problem.

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Adobe Employee ,
Mar 22, 2024 Mar 22, 2024

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LATEST

Did the expert's suggestion help? Feel free to reach out if you're still having the issue.
Moving this thread from Bugs to Discussions for now.

Thanks,
Nishu

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