cant view composition but can still listen to the audio

[Andrew30250207ni6x]

I got an issue with my After Effects app

So i just got the app on my pc and when i tried to view a video from the main area on the app it is stuck on the first frame(audio works fine tho) and the video wont play even the audio is playing

(sry i dont have a video because idk why obs cant record the entire thing)

So I use windows 10 and its AE 2023

How i got the bug/error:

So how i get the thing is when i open AE like normal then i put in the video and audio clip

when i press spacebar, the composition is stuck on the frame its first played while the audio is still playing(normally it shoud play both at the same time)

Please help

[jenkmeister · Accepted solution]

Look at the panel called Preview. There is an eyeball there - make sure it's enabled.