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hqhempen
Known Participant
November 6, 2018
Question

CC 2018 crashing on reverted 2019 project

  • November 6, 2018
  • 1 reply
  • 301 views

Don't have the ability to report a bug or send crash report so posting here. Just a simple project created in 2019, save reverted to 2018 version, and project will simply not open at all with 2018.

    This topic has been closed for replies.

    1 reply

    Rameez_Khan
    Rameez_Khan
    Legend
    November 20, 2018

    Hi hqhempen,

    Sorry to hear about your issue!

    I understand that you created a project in After Effects CC 2019, saved it as an After Effects CC 2018 project and when you try opening that in After Effects CC 2018, the app crashes. Is that correct?

    • Which OS are you on?
    • Do you get any error message while you're trying to open that project?

    Try this:

    1. Create a new project in After Effects CC 2018.
    2. Go to File > Import and choose the project file that you exported from the CC 2019 version

    Let us know if you're able to import that.

    Thanks,

    Rameez

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