CEP not loading.

Forum|Forum|2 years ago
May 21, 2023
1 reply
178 views

When I open up After Effects, it keeps having a pop-up that says "The Common Extensibility Platform (CEP) suite couldn't be loaded. You may have to re-install." No un-installing and re-installing could fix the problem. I am on a Macbook. What could I do to fix it?

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S

Sebastien Perier22308539

Participant

Hi, I'm Sebastien from the After Effects Team,

It looks like the CEP plugin was not properly installed. Could you try to uninstall AE, go to your application folder and manually delete the remaining "Adobe After Effects 20xx" (where xx is your current installed version) folder, and then reinstall After Effects?

Let me know if that fixes it for you,
Seb

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