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Ofcourse One
Ofcourse One
Known Participant
November 2, 2017
Question

Cinema 4D Lite is keeping asking me for the registration

  • November 2, 2017
  • 3 replies
  • 6478 views

Hello, i have got some serious problem, each time i open Cinema 4D Lite within AE, it keeps asking me for the registration even i already have done it!

Please help me! I completely uninstalled it and reinstalled it without any help.

      This topic has been closed for replies.

      3 replies

      Jose Panadero
      Community Expert
      Jose PanaderoCommunity Expert
      Community Expert
      November 3, 2017

      Maybe Cineware is trying to open the trial instead the Lite version. Add any C4D into a composition in After Effects, then go to  Effects Control for the Cineware Effects. Click on the options button in the top of the Cineware effect and check if the editor or renderer are looking for Trial or Lite version. Upload a screen capture of the Cineware options window so we can be sure what is happening here.

      Ofcourse One
      Ofcourse OneAuthor
      Known Participant
      November 7, 2017

      i tried to uninstall my newest After Effects and reinstall it back to the previous version of it and there Cinema 4D Lite works fine, without any pop up windows asking you for the already done registration. Then i upgrade it to the newest version and ups... there is back that crapy windows asking me for the endless registration process over and over again. Have someone that same problem with that Cinema 4D Lite please? I am working on Mac (latest OSX, latest AE CC) please check it up and let me know please!

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      November 30, 2017

      and there viewports names are missing as well... i have to quess what is this and that... it should be really full of bugs just now!


      Sorry Jakub Korselt,

      At this point, please contact support here: Contact Customer Care

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Jose Panadero
      Community Expert
      Jose PanaderoCommunity Expert
      Community Expert
      November 2, 2017

      Then, open Cinema 4D Lite. Go to Edit > Preferences. In the bottom of the preferences window, you will find a button for open the Preferences folder in the finder. Close Cinema 4D, delete this folder and try again.

      Ofcourse One
      Ofcourse OneAuthor
      Known Participant
      November 3, 2017

      unfortunately, it didn't change anything...

      I already tried that before you sent me that suggestion Jose. But there is still that god damn window each time i open Cinema 4D Lite.... which is already registered.

      Maybe it started after installation of trial version of Cinema 4D... i guess

      Mylenium
      Mylenium
      Legend
      November 2, 2017

      Without exact system and version information nobody can tell you much.

      Mylenium

      Ofcourse One
      Ofcourse OneAuthor
      Known Participant
      November 2, 2017

      I've got the latest updated version of AE and the system MAC OSX as well.

      Jose Panadero
      Community Expert
      Jose PanaderoCommunity Expert
      Community Expert
      November 2, 2017

      Did you have installed a prevoius version of AE? Maybe you have two copies of C4D Lite installed, and this could be the cause of your problems. Look at your Applications folder, and check if you have a folder por a previous installation of AE. In this case, delete this folder. Also, before launching C4D inside AE, go to Edit > Purge > All memory and disk cache.

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