Cineware issue

Forum|Forum|3 years ago
July 15, 2022
2 replies
763 views

Hi,

I'm currently working on a 3D project and the deadline is in a few days. I'm using C4D R26 (latest version, same for After Effects) and I have this scene where a character walks in a hallway, sort of. The walls (with frames on it on which I'll add paintings in it in compositing) are full black and the frames white. I want to use cineware to track the position of the camera and insert my paintings. I did it on another computer and had no trouble, but on my computer it just doesn't work, I get the message that I linked here. Can anyone help ? Please, it's really urgent. Thank you!

This topic has been closed for replies.

Rameez_Khan

Legend

Hi @LaZone @Mario Urbano,

Can you follow these steps and let me know if the issue gets resolved?

1. Uninstall C4D

2. Uninstall After Effects

3. Reinstall After Effects

Thanks,

Rameez

Mario Urbano

Participating Frequently

@Rameez_Khan - thanks for getting back - is there a better solution? Are you susre is really going to work? looks like it didn't to other costumers. I spend days costumizing C4D with multiple plug-ins and libraries... please let us know - thanks.

ToolfarmJP

Community Expert

Would you update Cinema 4D through Maxon App?

L

LaZoneAuthor

Participant

It still doesn't work, I tried uninstalling and reinstall... Any solution pls?

L

LaZoneAuthor

Participant

Try using the Creative Cloud app to roll back AE to the previous version. You will find the option in the All Apps section of Creative Cloud just to the right of the Open button for After Effects. Click on the three dots and select Other Versions.

If that fixes the mismatched Cineware versions, you can update AE again to the latest build, and it should work.

I tried it, different previous versions but the same issue keeps happening. With an older version, AE told me that I needed the R24 and not the R25 like with the other versions... so the issue sadly is still there.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded