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slym35823964
Participant
August 28, 2018
Question

color finesse 2 serial number???

  • August 28, 2018
  • 2 replies
  • 465 views

Hi

I have the CS4 suite downloadable version so i dont have the DVD box where the Color Finsse serial number should be.

Where could i get that ???

Here is what i have seen on the Synthetic Apperture page:

"If you purchased the downloadable version, it will be in the same email as your CS3/CS4/CS5 serial number."

But i dont have that email no more.

I have try the chat service they sent me here

Please help

This topic has been closed for replies.

2 replies

Bob Currier
Bob Currier
Participating Frequently
August 28, 2018

As David says, your best bet is to see if you registered it with Adobe.

If not, maybe you registered it with us when you originally entered the serial number. Send us your contact info (and the email you were using back then if you remember it) and we can look to see if you are in our registration records. You can send it to support "at" synthetic-ap.com

If you still have Color Finesse installed and running, you can use Color Finesse's About button to see your serial number.

Bob Currier

Synthetic Aperture

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David Arbor
Inspiring
August 28, 2018

If you were sent here, then I think your best bet is from Adobe Customer Support. These are user-to-user forums where Adobe staff will occasionally chime in, but it's not their official support channel. Did you ever register your copy of CS4 to your online Adobe account? Maybe the serial number will be there. I registered my copy of CS5 back in 2010 and the serial number for that is still at this URL: Adobe ID

I'm not sure that the Color Finesse one will be there, but I would try contacting Adobe directly here: Contact Customer Care

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slym35823964Author
Participant
August 29, 2018

Hi and thank you

yes my product are registered.

I tried customer care also they said they do support on Colorfiness and that the product is discontiued and that they cant help me....

In my adobe ID I only have the Production Suite serial number.

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