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Colour changes on H.264 Adobe Media Encoder

New Here ,
Jul 05, 2021 Jul 05, 2021

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Hi there,

Is there any way to get your H.264 exports color managed based on the project settings within after effects? Or are there any good export formats from adobe media encoder which don't mess around with colors?

A bit of background info.. I'm exporting a piece of small motion graphics with a solid red background color which is my client's brand color (#dc1e35.)

I'm using the H.264 format from Adobe Media Encoder and the result is something visually flatter and more desaturated.

If I render from within after effects using QuickTime, the color is correct.

I'm trying to share the files with people for sign off and the MP4 file is 15MB, easy to email but is the wrong color. The MOV file is 400MB so it cannot be emailed but is the correct color.

I have opened both files in photoshop, using the eyedropper the MOV file color is exactly what I specified (#dc1e35), but the MP4 is not, it is #dd2a41.

Thank you

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correct answers 1 Correct answer

Community Expert , Jul 05, 2021 Jul 05, 2021

You have a color management problem somewhere and H.264 compresses color in 4 X 4-pixel blocks. 

 

My first suggestion is to load your MOV file into the Adobe Media Encoder and try creating your H.264 MP4 there by using one of the presets that matches your frame size and frame rate.

 

The second suggestion is to check your color management settings.

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Community Expert ,
Jul 05, 2021 Jul 05, 2021

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You have a color management problem somewhere and H.264 compresses color in 4 X 4-pixel blocks. 

 

My first suggestion is to load your MOV file into the Adobe Media Encoder and try creating your H.264 MP4 there by using one of the presets that matches your frame size and frame rate.

 

The second suggestion is to check your color management settings.

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New Here ,
Jul 06, 2021 Jul 06, 2021

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Hi Rick, thank you for your response. When I loaded the MOV file into adobe media encoder and used a Match Source preset, the resulting MP4 is perfect - the color doesn't shift. So, then where would you suggest I look for the color management settings? From within the project, I have set the color to sRGB which is what the brand colors are based upon. Again thank you for the help.

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New Here ,
Jun 20, 2023 Jun 20, 2023

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I tried to do the same step, but when I convert to mp4 the colors still come out different.
how can you help me?

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New Here ,
Nov 30, 2021 Nov 30, 2021

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Amazing. I've been crazy, working with LUTs, playing with adjustment layers, etc and nothing really worked. But this suggestion Rick worked for me too.

Media Encoder should simplify this process with just one option or click. 

Thanks a lot. 

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LEGEND ,
Jul 05, 2021 Jul 05, 2021

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Nothing wrong here. MP4 uses chroma undersampling and certain colors just won't come out well and a saturated red is such a thing. Therefore it is in fact pointless to obsess about hex codes, as the colors will always be off one way or the other. In your case you would likely blacken the red somewhat to compensate and of course you may need a minor adjustment on the Gamma to improve the look. As suggested by Rick a different workflow may simplify things, but even if you instate full color management, colors will never be 100% exact after your encode. That's just not how MP4 works or for that matter video on a more general level. You have to adapt and work within those limitations rather than trying to enforce something that will never work.

 

Mylenium

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Explorer ,
Jul 07, 2022 Jul 07, 2022

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@mylenium

 

you are right but ... that's absolutely doesn't answer the question. 

 

The main problem is that if you work on a project, then render to AME, the colors will be shifted, washed, desaturated

BUT if you render in after effect, in quicktime, and then you convert your quicktime  in mp4 in AME ... the colors are good, the contrasts are good, everything is good

 

What @Dane5EE7 wants (and me too) is to have the same result directly in "export to media encoder"

 

This is a color space issue, and changing the color space of the project is not always a good solution because you move the problem from AME to AE. Going to project settings and changing the color space (to sRGB for example) didn't fix anything for me, but worse : it may add color problems in your AE project...

 

It's not that simple, it's not a "one click solution", it's a real problem from AME

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New Here ,
Aug 08, 2022 Aug 08, 2022

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Hello.

We are having the same issue. If an After Effects project has the working space set to None - The h.264 export through Media Encoder is preserving the colors as they should be.
However if the project working space is set too anything like sRGB or Rec709 - Then the export is to light compared to what we see inside of After Effects.

Why is this happening? Is it a bug or is it the intended way?

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New Here ,
Dec 05, 2022 Dec 05, 2022

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Hello, 
had exactly this problem.
After turning off HW encoding, it worked correctly (also for mp4). Slower but MUCH better colorwise.

Exporting from AE (2023) to mp4, mostly turquoise colour. MP4 catastrophic, MOV OK.
No colour management, I tried everything.
Nvidia RTX3070, latest drivers, Lenovo T15gen2 + win10.
I suspect some GPU setting under the hood (on system level), connected with mapping colour values (? just my guess).


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New Here ,
May 17, 2023 May 17, 2023

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Hi there,

turquiose and cyan were not accurate.

What I did as suggested by jurajt69324808

1. Select one of AME default Match Source presets.
2. Select video tab, change to software encoding.

That's it.

Screenshot 2023-05-17 191059a.jpg

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New Here ,
Jun 05, 2023 Jun 05, 2023

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No, its not working 😞

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New Here ,
Jun 20, 2023 Jun 20, 2023

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G@EG were you able to solve? i have the same problem

 

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New Here ,
Jun 20, 2023 Jun 20, 2023

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check if you really have BOTH software encoding enabled, one is clearly visible on basic AME interface, 
second (important) is inside the mp4 encoding setup - as DELIRIUM_SG showed.

other than this I have no idea, sorry. Except writing directly to somebody in Adobe.

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New Here ,
Jun 20, 2023 Jun 20, 2023

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Unfortunately, the color code is not the same even following your steps. thank you for your support

 

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New Here ,
Jun 20, 2023 Jun 20, 2023

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Hi @michele24581193tpk3 G@EG 

here are the colours from AME and AE: Untitled-1.pngThe centre cropped frame indicates a still frame output from AE, png format. The frame on the left is according to @jurajt69324808 instructions. The right frame is hardware encoding, cyan has shifted. There is no color shift when you use software encoding. You must first select one of AME default Match Source presets. Please see below, instructions in red.

Untitled-11.png

 

Untitled-22.png

 

Hope this helps!

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New Here ,
Dec 10, 2023 Dec 10, 2023

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LATEST

its worked for me...

 

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New Here ,
Jun 20, 2023 Jun 20, 2023

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I tried to follow the directions below but I could not solve the problem, when I export to MOV the colors are correct, while in mp4 there is a slight difference. do you know how to help me?

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New Here ,
Sep 13, 2023 Sep 13, 2023

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Navigate to your preferences panel in media encoder. Under the general tab deselect 'import sequences natively'. Restart AME. This worked wonders for me. My colours when exporting H264 were on point again. Couldn't figure it out until I scoured the web for hours and found an article telling me to do just that. Worked a dream.

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