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cyrusloldn
Participant
January 17, 2019
Question

Complex issues - bad format or not readable adobe after effects and photoshop

  • January 17, 2019
  • 2 replies
  • 1701 views

Hi guys,

I am facing a designer's nightmare recently...

My company backed up the server during Christmas and then everything of my computer started going wrong.

The AE files I was working on smoothly suddenly become unable to open.

It would pop up a message of "bad format or not readable".

Meanwhile If I open the Photoshop files and make changes, I am not allowed to save it. (The message said something like I don't have the right to do so.)

I tried to use "Save As" function to create another file, then the original PS file would be unable to open. (And obviously these PS files would become all error in AE too)

On the other hand..I tried to export something on Premier Pro and the exported files would lost part of the tracks.

I have no idea what's going on but before my boss back up the server It's all fine.

He helped me to reinstall the computer.

It seems ok but the bad format or not readable AE issues still happening.

Now I am really struggling and scared to do the works as the AE files keep being disable randomly.

May I know what should I do?

This topic has been closed for replies.

2 replies

B
brilliant_Mist15C2
Participant
November 6, 2020

Check your Dropbox or cloud storage system!

This happened to me. Once I enabled Smart Sync, the problem went away. 

imeilfx
imeilfx
Inspiring
January 17, 2019

It all seems like some issues with access permissions to your drives, company servers or files or al of the above. So you have to look out there.

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cyrusloldnAuthor
Participant
January 17, 2019

Thanks imeilfix! We did check up all the access permissions and It look fine to us..
So I still have no idea what's going on

C
cyrusloldnAuthor
Participant
January 17, 2019

Did you try to transfer some project with assets to some other computer outside of your company network that was not backed up?


Not yet but I think I would try to do it tomorrow.
I only tried opening those files on the other computers which also connected to the same server.
It is still failed to open the AE files which was broken by my computer.

But they're working fine on their files tho...

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