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Participant
May 26, 2022
Question

Composition window freezing and not responding

  • May 26, 2022
  • 1 reply
  • 870 views

When I start a project in AE and begin working (motion graphics and video), after a few minutes of working the composition window freezes. I can not select anything in it, and when I select a layer from the timeline and adjust any properties it does not update in the preview of the composition window. Please help. I have cleared and purged my cache and reset my settings.  

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1 reply

Szalam
Community Expert
Community Expert
May 26, 2022

You have the minimum amount of RAM for using AE, so try turning off the option to cache frames when idle.

Although, it may be an issue with the GPU. What GPU do you have?

Participant
May 26, 2022

GPU: Intel(R) Iris(R) Xe Graphics

Szalam
Community Expert
Community Expert
May 26, 2022

You can try turning off (or on) the preference for hardware acceleration of panels, etc.

What do your memory and performance settings look like?