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jeffp19449219
jeffp19449219
Participant
April 3, 2019
Answered

Content-aware Fill for Video "...cannot locate an application to open 00.psd."

  • April 3, 2019
  • 2 replies
  • 9747 views

Trying it now. One thing that isn't working: when I click "Create Reference Frame" I get this error: "...cannot locate an application to open 00.psd." See screen capture of error below...

Photoshop is installed. All Adobe apps are updated. PC has been restarted since updating.

      Correct answer jeffp19449219

      What seemed to fix it was making sure Photoshop was my default application for opening .PSD files. The only reason it wasn't already set to that is this is a new PC. After setting that default behavior it all seemed to work.

      2 replies

      S
      S225626807ofq
      Participant
      March 29, 2025

      Select "default Apps" from search option

      then see for .PSD and select the photoshop 

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      April 3, 2019

      Hi JeffP,

      Sorry for the frustration. We have identified this issue and are working on a fix. This may have to do with the naming convention. Here are the workaround steps:

      • From Finder/Explorer, open the file in Photoshop.
      • Purge all cache to get the update done in Photoshop.
      • Use Contents-Aware Fill settings to change the default path to an ASCII string, and use ASCII comp name.

      Let us know if that worked or if you need assistance.

      Thank You,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      D
      dezzytat@gmail.com
      Participant
      July 4, 2020
      • I'm really having trouble following the steps.  
      • Do you mean Open file explorer.
      • What do you mean by opening file in Photoshop 
      A
      anjalibandiya
      Participant
      October 13, 2020

      I also didn't understand the steps above. I tried this and it worked.

      Follow this steps:

      1. Open Adobe photoshop and create a blank .psd file. and save it then close photoshop.

      2. Now go to that .psd file, right-click and select open with.

      3. In open with box, there will be a check box saying (Always use this app to open .psd file)

      check it and select adobe photoshop from the box.

      4. Your problem is solvedd.

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